Webinar: Operator Innovations Through Analytics

Rising customer expectations and intense competition are forcing operators to deliver tailored customer experiences with outstanding quality, despite the challenges inherent in complex multidomain networks. Data silos continue to block progress and traditional metrics for technologies such as VoLTE and 5G cannot be meaningfully applied. The massive scale of events and metrics to be analyzed can jeopardize the real-time promise of even the most robust deployments.

Challenging as it may be, operators worldwide are having great success applying modern analytics techniques to ensure the quality of experience for a wide range of service offerings across a multitude of network domains. Join us to explore real-life use cases that uncover actionable insights previously invisible to the operator, helping them make user-centric investment decisions, ensure QoS for network upgrades, automate operations and monetize network data. We'll address questions such as:

  • What makes analytics so complex for operators?
  • What's needed to break through the barriers?
  • What benefits can be gained?

Learn how real companies are reaping benefits from new insights in network planning and engineering, network operations, customer care, and product management and marketing.

Speakers:
James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading
Thomas Kinnman, Head of Analytics & Assurance, Ericsson